Payment Policy

Effective Date: January 17, 2025

At Maritime Elegance, we are committed to providing secure, transparent, and convenient payment options for our customers. This Payment Policy outlines the terms and conditions for making purchases through our website or directly with our team.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Bank Transfers: For larger transactions or customized purchases
  • PayPal: Secure online payment processing
  • Other Payment Methods: Additional options may be available; please contact our team for inquiries.

2. Payment Process

  • Online Transactions: Payments made via our website are processed through a secure gateway to protect your information.
  • In-Person Payments: For direct transactions, we accept credit cards or certified checks.
  • Bank Transfers: Instructions for wire transfers will be provided upon request.

3. Payment Security

We prioritize the security of your financial information by using:

  • SSL Encryption: All online transactions are encrypted to ensure data privacy.
  • PCI Compliance: Our systems adhere to industry standards for secure payment processing.

4. Payment Terms

  • Full Payment: Orders must be paid in full before products are shipped or delivered.
  • Deposits: For custom orders, a non-refundable deposit may be required to begin production.
  • Installments: Payment plans may be available for select purchases; please contact us for details.

5. Pricing and Taxes

  • All prices are listed in USD and are subject to change without prior notice.
  • Applicable taxes, duties, or fees will be calculated at checkout and are the responsibility of the customer.
  • International customers may be subject to additional customs duties or import taxes, which are not included in the listed price.

6. Refunds for Payments

  • Payments eligible for refunds will be processed according to our Return and Refund Policy.
  • Refunds are typically issued to the original payment method and may take 7-10 business days to reflect in your account.

7. Late or Failed Payments

  • Late Payments: Orders with incomplete payments may be delayed or canceled.
  • Failed Transactions: If a payment fails, please verify your payment details and try again or contact your financial institution.

8. Disputes and Resolutions

If you experience any issues with a payment or have concerns about a charge, please contact us promptly:

We will work with you to resolve the matter efficiently.

9. Changes to Payment Policy

We reserve the right to update this Payment Policy at any time. Changes will be posted on this page, and the “Effective Date” will be revised accordingly.

Contact Us

If you have any questions or need assistance with payments, please reach out to us:

  • Address: Maritime Elegance, 4450 Lakeview Avenue, Suite 102, Grand Rapids, Michigan, 49503, USA
  • Phone: +1 (616) 555-7890
  • Email: support@maritimeelegance.com